Privacy Policy

Who is responsible for your data?
Our data protection officer and company owner is Coba's Creations, LLC. They are responsible for ensuring your data is stored and processed safely. You can contact us at info@cobascreations.com.

Why do we process and store your data?
We store and process your data when you make an enquiry or place an order with us so we can provide our services as an event and entertainment business. This may include your name, contact details, and IP address. We also keep certain records for tax and insurance purposes.

We only store or process data which you provide directly to us and which is necessary to run our business.

How long will we keep your data?
We may keep your personal details for up to ten (10) years after you were a customer, for tax and insurance purposes. After this time your data will be anonymized, unless you have opted in to receive ongoing communications from us.

Who has access to your data?
Access is limited to the data protection officer and authorized staff members. Some service providers we use may also store your data, such as our website provider Booking Online Ltd, our email provider Fastmail, and any sub-processors they rely on. If you contact us via social media, that platform may also keep a copy of your messages.

We do not sell or share your data with third parties for their marketing purposes.

Who else might your data be shared with?
We may share your data if legally required—for example, in the case of an insurance claim, tax audit, or fraud prevention.

How can you see what data we store about you?
You have the right to request details on any data we hold. We can send a copy of your data to the email address you provided when using our services.

Your right to deletion
If you were previously a customer, we may need to retain some data for tax or insurance reasons. Otherwise, we will comply with your request for deletion as fully as possible.

How can you opt in or out of our marketing messages?
You can manage your marketing preferences at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.

How does our website use cookies?
Our website uses temporary cookies to allow you to place orders. These cookies cannot identify individual visitors. We also use third-party tools (such as Google Analytics) which may set their own cookies—these providers have their own cookie policies.

How can you make a complaint about our use of your data?
If you have an unresolved concern about our use of your data, you may contact the UK Information Commissioner’s Office (ICO): https://ico.org.uk/.